Frequently Asked Questions
Please read our FAQ before sending us a message.
Shipping costs depend on your location. If you want an exact value, you can contact us to check..
We only accept payment by bank transfer or payment by debit/credit card.
We only ship the products when we have received the full amount.
It depends on your location. Usually within 10 working days our customers receive their shipments in Europe..
All personal data is protected by European Data Protection Laws.
You can read our security and privacy policies.
When we receive payment for your order, we will generate a shipping waybill and you will receive email information about your shipment.
You can receive an invoice only when you request an invoice for your order in advance! When creating your order, you must indicate that you want an invoice and fill in your company details.