Term for processing / sending an order: up to 2 working days. Most orders are processed on the same day, with orders placed after 3:00 PM remaining for the next business day.
1. Delivery with Econt Express – to Greece and Romania!
The full tariff can be seen here: https://www.econt.com/services/shipment-price
Delivery time indicated by the courier company: 1 working day. Econt’s offices are also open on Saturdays until 3 p.m.
Delivery times to an address depend on the exact location.
The schedule can be seen here: https://www.econt.com/find-office
UPON RECEIVING THE DELIVERY, YOU ARE OBLIGED TO INSPECT EACH SHIPMENT and determine whether it matches the type and quantity of the product YOU ordered. TO DETERMINE any damage to the integrity of the product (torn or broken packaging, broken jars). CONSIDERING THE NATURE OF THE PRODUCTS, COMPLAINTS ARE ONLY MADE AT THE MOMENT OF RECEIVING THE SHIPMENT FROM THE COURIER AND AFTER INSPECTION. As the transport costs are as follows:
- If upon examination of the shipment it is found that it does not correspond to the type of Product ordered by YOU, then you may refuse to receive the shipment (provided that you have not violated the integrity of the product’s packaging), such as the costs of transportation in both directions at the expense of the supplier “GROSKO” OOD.
- If upon inspection of the shipment it is found that the integrity of the product has been violated (torn or damaged packaging, broken jars), then you may refuse to receive the shipment, with the costs of transportation in both directions at the expense of the supplier “GROSKO” OOD.
- If upon receipt of the shipment you reject it without inspection or upon inspection it is found that it corresponds to the type and quantity of the Product ordered by YOU, then you may refuse receipt of the shipment ( provided that you have not violated the integrity of the product’s packaging), such as the cost of transportation in both directions at the buyer’s expense.
The indicated delivery price when placing the product in the basket and choosing a method is indicative and depends on the amount of the cash on delivery and the method of payment.
2 . Delivery with DHL – for the rest of the European countries!
The full tariff can be seen here: https://www.dhl.com/de-en/home/get-a-quote.html
Term for delivery indicated by the courier company: 1 working day. Econt’s offices are also open on Saturdays until 3 p.m.
Delivery times to an address depend on the exact location.
AT THE MOMENT OF RECEIVING THE DELIVERY, YOU ARE OBLIGED TO INSPECT EACH SHIPMENT and to determine whether the type and quantity of the product you ordered corresponds. TO DETERMINE any damage to the integrity of the product (torn or broken packaging, broken jars). CONSIDERING THE NATURE OF THE PRODUCTS, COMPLAINTS ARE ONLY MADE AT THE MOMENT OF RECEIVING THE SHIPMENT FROM THE COURIER AND AFTER INSPECTION. As the transport costs are as follows:
- If upon examination of the shipment it is found that it does not correspond to the type of Product ordered by YOU, then you may refuse to receive the shipment (provided that you have not violated the integrity of the product packaging), such as the costs of transportation in both directions at the expense of the supplier “GROSKO” EOOD.
- If upon examination of the shipment it is found that the integrity is violated of the product (torn or damaged packaging, broken jars) then you can refuse to receive the shipment, such as the costs for transport in both directions at the expense of the supplier “GROSKO” EOOD.
- If upon receiving the shipment you refuse it without inspection or upon inspection it is found that it corresponds to the type and quantity of the Product ordered by YOU, then you may refuse to receive the shipment (provided that you have not violated the integrity of the product’s packaging), including the costs of transport in both directions at the expense of the buyer.
The shipping price indicated when placing the product in the basket and choosing a method is indicative and depends on the amount of products and the method of payment.