Technical steps for concluding a sales contract through the Electronic Store
Art. 1. (1) Users use the Electronic Store to conclude contracts for the purchase and sale of the goods offered in the Electronic Store.
(2) The contract shall be concluded in English.
(3) Party to the contract with the Supplier is the User according to the data provided during registration and contained in the User’s personal profile.
(4) The electronic store includes technical means for identifying and correcting errors in the entry of information before the declaration of conclusion of the purchase-sale contract is made.
In the event that one of the mandatory fields is not filled in, the Electronic Store does not allow completion of the order and directs the User which of the mandatory fields should be filled in correctly.
(5) The contract for the purchase and sale of goods is considered concluded from the moment the User’s order is confirmed by the Supplier.
(6) The user can place an order through:
– Contact with the Supplier by phone, e-mail, inquiry form through the Electronic Store, quick order form through the product page.
– Order through the Electronic Store system.
(7) When ordering through the system, the User selects Product/s using the “Add to cart” button for each product;
(8) After selecting the desired product(s), the User should go to the Cart page, where he should review his selection and, if necessary, make corrections, then select the “Complete Order” button;
(9) The user fills in up-to-date and correct order, invoicing and delivery data in the Payment/Completion of the order/Completion of the order page: Name, Surname, Telephone, E-mail address, City, Postal code, Street and number, District, Block Number, Entrance, Apartment.
– Users who have an account in the online store should confirm the relevance of the data entered in their account and issued when placing an order.
– The user enters a Promo Code in the fields marked for the purpose in case he has one and wishes to use it and selects the Apply button. The user should be notified in advance of the conditions and restrictions for the use of the Promo code in his possession.
– The user selects a method of delivery / collection of the products and chooses from the provided options / fills in the necessary fields;
– The delivery price is charged according to the courier company’s fees;
The delivery price is calculated on the Order Completion page based on the data correctly entered by the User in the Delivery column.
– The user chooses a payment method for the order:
Cash on Delivery – The User pays the full amount due to a representative of the Courier Company or a representative of the Supplier upon delivery of the ordered goods.
When picking up from the Supplier’s site / office – the User pays the entire amount due when picking up the ordered goods from the Supplier’s site / office and after prior agreement on a day and time.
– The user sees the total amount and any additional fees to be paid after completing and confirming the order.
– The user expresses his agreement with these General Terms and Conditions by marking the box “I agree with the General Terms and Conditions”;
– The user completes the order by selecting the Order button;
– In the event that the Recipient has not filled in all the required fields correctly, the order cannot be completed.
The recipient should fill in the fields in question correctly and select the Order button again.
(10) The recipient is redirected to a page certifying the correctly completed order.
(11) The recipient receives a notification by e-mail, to the e-mail address provided by him during the order, about a successfully completed order. The notice contains the products selected by him and the payment amount he owes.
(12) For confirmation of the placed order and concluded contract for the purchase and sale of goods, the notification sent to the Recipient via e-mail address about the placed order / call from the Supplier on the phone provided by the User should be accepted.
(13) The recipient may receive additional notifications by e-mail when the status of the order changes in the Electronic Store system.
(14) The delivery of the goods ordered by the User is carried out within 10 working days, unless otherwise described for the selected products, after confirmation of the order placed by the Supplier and after receipt of the payment by the User in the bank account of the Supplier when one of the following payment methods is selected: By bank transfer, Via PayPal, Via debit / credit card.
Art. 2. The Supplier is not responsible for unfulfilled orders in case the User has provided/specified false, incomplete and/or inaccurate data, including delivery address.
Art. 2 The User agrees that the Supplier has the right to accept advance payment for the contracts concluded with the User for the purchase and sale of goods and their delivery.
II. Refusal of a contract of sale
Art. 3. (1) The User has the right, without owing compensation or a penalty and without stating a reason, to withdraw from the purchase and sale contract concluded through the Electronic Store within 14 days from the date of acceptance of the goods by the User or by a third party specified by the User.
(2) The user may exercise his right under para. 1 and through the standard form for exercising the right of refusal according to Annex No. 6 to Art. 47, para. 1 item 8 of the Consumer Protection Act, which can be found here.
Art. 4. (1) If the User has exercised his right of withdrawal under the previous article, the Provider should refund to the User all sums received from the latter, within a period not later than 14 days, counting from the date on which he was notified of refused.
(2) The supplier will not reimburse the costs of delivery of the goods.
(3) The User must send or hand over the goods in question to the Supplier, within a period not later than 14 days, counting from the date on which he informed the Supplier of his withdrawal from the contract for the purchase and sale of the goods in question, bearing the costs of the return of the goods to the Supplier.
(4) If the User refuses to receive goods already delivered by Speedy or Econt, which he has ordered through the electronic store, he is obliged to pay the costs of the courier service for delivery and return of the goods to the Supplier.
Art. 5. In case of non-fulfillment of the conditions for withdrawal from the sales contract and/or for the return of the ordered goods by the User, the Supplier reserves the right to refuse acceptance of the returned goods and, accordingly, not to refund the amount paid by the User.